The Heart & Vascular Hospital—
A better patient experience
Thank you for choosing HackensackUMC Heart & Vascular Hospital. Making the decision about where to get your healthcare is a big decision, and we appreciate your confidence. We are known for providing advanced approaches and compassionate care in a world-class hospital setting. Our aim is to provide you with advanced, compassionate care that is individualized for your specific needs.
Here, you will find resources and information that can help you prepare before you visit the doctor for the first time and get ready for surgery. Our online library offers other useful information where you can learn more about your condition.
Partners in healthcare
We believe that when you choose a HackensackUMC Heart & Vascular physician, you become our partner in your healthcare. We promise to be open and transparent about our quality, our procedures, and our policies. As part of that pledge, we offer you the health information you will find in this section.
You can become an active partner in your healthcare by having information before you meet with your doctor or other healthcare provider, and before you have any procedures. Asking questions is another way to find out more about your disease, injury or the planned procedure. All of our doctors and other healthcare professionals welcome your questions.
Preparing for your first appointment
At your first appointment, we will be collecting a lot of information from you. You can plan ahead to make the process go smoothly. Plan to arrive between 15 and 30 minutes before your scheduled appointment time in case there are forms to fill out. If you have to cancel or reschedule your appointment, please call your doctor’s office at least 24 hours in advance.
What to bring to your appointment
In order to give you the best possible care, your doctor needs as much information about you as possible. Make sure you have this information available for him or her at your appointment:
Insurance Information – Please bring your insurance card and any other insurance information. If your insurance requires a referral, please bring the referral form and numbers. If your treatment is covered by Worker’s Compensation, bring a letter of authorization from your insurance company. Please contact your doctor’s office directly for specific information about what insurances are accepted.
• Forms – If you received any forms before your visit, please fill them out and bring them with you
to your appointment.
• Medical records – Please have your medical records sent from your other doctors
(including any other orthopaedic surgeons you have seen) directly to your doctor’s office.
• X-Rays and scans – If you have had any radiologic studies done, please have them sent to the doctor’s
office before your visit.
• Medicine list – Bring a list of all the medicines you have taken recently. Include over-the-counter medicines,
vitamins, and herbs. Include the dosage and strength of each medicine.
• List of questions or concerns – It is natural to have many questions. Take some time to write them down
and bring them with you to your appointment.
Questions to ask your doctor
If you or a loved one is considering a surgical procedure, you may have questions. It is a good idea to write them down before you see your doctor and bring the list with you to your appointment. Here are some sample questions you can ask.
• What are my treatment options? Must I have surgery? Are there alternatives?
• Can I get a second opinion?
• What are the expected results in my case?
• How long will the healing time from the surgery be for me?
• What about pain management?
• What kind of follow-up care should I expect?
• Who should I call for non-emergency questions?
You may also think of other questions to ask too. Remember—no question is silly or unimportant. Your doctor wants to do everything possible to make sure that you are getting the best healthcare you possibly can.
Getting ready for a procedure or surgery
It can be useful to be prepared before you have your procedure or surgery. Take some time to read these instructions. If possible, share them with your loved one or caregiver so that he or she also knows about what to expect.
When your procedure is scheduled
• Make arrangements for a family member or other caregiver to help you immediately afterwards
• Read up on the procedure and ask your doctor any questions you have
• Prepare ahead of time for your return home. It will make it easier for you later
• You can find many useful resources and other information on this website
Your doctor will tell you whether to continue taking your medicine. Listen to his or her instructions carefully. Ask questions if you do not understand anything. It may help to write down the instructions.
What to bring with you to the hospital
• Health insurance cards or documentation that includes the insurance company name and policy number, and a picture ID
• An up-to-date list of all the medicines you take, including dosages and when you take them. This includes vitamins, herbal supplements, prescription, and OTC medicines
• Bring 1 set of lightweight, loose-fitting, comfortable clothes such as pajamas, lightweight robe, sweatpants, shorts, and tee shirt for therapy.
• Bring comfortable, low-heeled shoes with closed heels and toes. Non-skid or rubber-soled shoes are preferred. Walking or tennis shoes are a good choice.
• Basic toiletry items are available. If you prefer your own, you can bring them. It can be a good idea to bring lip balm.
• Bringing a book, magazine, iPad, or hobby item can help you relax.
DO NOT BRING
• Please leave valuables at home. This includes jewelry, large sums of money, computers, etc.
• Please do not bring your own medications. Make sure to bring a list of what you are taking.
TIP: A healthcare professional will help you with dressing and teach you how to manage on the day you are discharged
The night before surgery
• Do not eat or drink anything after midnight the night before your surgery. This includes gum, hard candy, water, soda, coffee, tea, beer, wine, or other alcoholic beverages
• You may brush your teeth the night before and morning of surgery
• If you take regular medicine, take the ones that your doctor has told you to take